Love BurgerFi?

Be the first to know about exclusive updates,
events and offers.


SIGN UP NOW
ORDER NOW REWARDS
Toggle

Tell Us What You're Thinking. Please.

BurgerFi is always looking for ways to improve. Ways to grow. Ways to make your experience the best it can be. We also enjoy compliments. Please use the forms below to direct your message to the appropriate member of our team.

 




Subscribe to our ECLUB

Enter your email below

FAQ



Why do you use peanut oil?


We use peanut oil for two reasons: because we’ve found it to be better-tasting to our guests, and because it’s healthier than other oils out there. Peanut oil contains antioxidants and good fats, and is naturally trans fat- and cholesterol-free.

The FDA does not list highly refined oils (such as peanut oil) as allergenic, because the proteins in the oil are stripped out during processing. With that said, we can never completely guarantee against any allergies.

Where does your beef come from?


Simply put, our certified American Angus beef comes from some of the best ranches in the world. We’re committed to being better through our “Never Ever Program,” which means our beef is never exposed to steroids, antibiotics, growth hormones, chemicals or additives. Ever. We work only with ranchers who share our belief that cattle should roam free and live a happy, relaxed life. All cattle is raised on natural feed like pasture grass, hay, grains and legumes before being finished on a corn-based diet for true corn-fed flavor and optimum marbling.

Why do your prices differ from those of fast-food chains?


From sourcing all-natural beef, to hand-cutting fresh potatoes for our fries, to crafting our signature BURGERFI Sauce from more than a dozen fresh ingredients, we believe in providing our guests with a better experience. Take our burgers: made from beef that’s never frozen, and is hormone- and antibiotic-free. When it comes to quality, we don’t take shortcuts. Take a look around – we don’t even have freezers or heat lamps. We make food for people who care, and that’s why we stand by the quality and freshness of every menu item being worth every cent.

Is your vegefi burger vegan?


Our VegeFi Burger is vegetarian. It is not, however, vegan. We use dairy products like parmesan, fontina and egg to not only create great flavor, but to bind the burger together.

How big are your burgers?


Each of our patties are just under a quarter pound before cooking – and with our signature burgers, you get two of ’em. That’s not just a lot of burger. It’s some of the highest-quality, free-range, humanely raised beef you can find.

Do you have an allergens list?


If you have a food allergy, please refer to our allergen list prior to ordering and be sure to let our team know. Peanuts, nuts and other food allergens are present at BURGERFI, and we cook with 100% peanut oil. Before placing your order, please let us know if you have a food allergy and we’ll do our best to accommodate.

Do you offer gluten-free options?


While we don’t currently offer a gluten-free bun, we can prepare any of our burgers or dogs green-style, meaning it comes served on a crisp lettuce “bun.” Some things to keep in mind: Our VegeFi Burger is made with breadcrumbs, our onion rings are breaded with flour, and beer generally contains gluten.

Why is the wait longer than that of fast-food chains?


Making delicious food that you can order, pick up and eat quickly actually takes quite a bit of time and preparation. BURGERFI is committed to serving fresh, high-quality food to our guests. As a result of our commitment to quality – hand-cutting fresh potatoes to make our fries, to carefully crafting our BURGERFI Sauce from fresh ingredients – our cooking process may take a bit longer than a traditional fast casual restaurant.

Where can I find your nutritional information?


Our nutritional information can be found here.


Why do you use peanut oil?

We use peanut oil for two reasons: because we’ve found it to be better-tasting to our guests, and because it’s healthier than other oils out there. Peanut oil contains antioxidants and good fats, and is naturally trans fat- and cholesterol-free.

The FDA does not list highly refined oils (such as peanut oil) as allergenic, because the proteins in the oil are stripped out during processing. With that said, we can never completely guarantee against any allergies.

Where does your beef come from?

Simply put, our certified American Angus beef comes from some of the best ranches in the world. We’re committed to being better through our “Never Ever Program,” which means our beef is never exposed to steroids, antibiotics, growth hormones, chemicals or additives. Ever. We work only with ranchers who share our belief that cattle should roam free and live a happy, relaxed life. All cattle is raised on natural feed like pasture grass, hay, grains and legumes before being finished on a corn-based diet for true corn-fed flavor and optimum marbling.

Why do your prices differ from those of fast-food chains?

From sourcing all-natural beef, to hand-cutting fresh potatoes for our fries, to crafting our signature BURGERFI Sauce from more than a dozen fresh ingredients, we believe in providing our guests with a better experience. Take our burgers: made from beef that’s never frozen, and is hormone- and antibiotic-free. When it comes to quality, we don’t take shortcuts. Take a look around – we don’t even have freezers or heat lamps. We make food for people who care, and that’s why we stand by the quality and freshness of every menu item being worth every cent.

Is your vegefi burger vegan?

Our VegeFi Burger is vegetarian. It is not, however, vegan. We use dairy products like parmesan, fontina and egg to not only create great flavor, but to bind the burger together.

How big are your burgers?

Each of our patties are just under a quarter pound before cooking – and with our signature burgers, you get two of ’em. That’s not just a lot of burger. It’s some of the highest-quality, free-range, humanely raised beef you can find.

Do you have an allergens list?

If you have a food allergy, please refer to our allergen list prior to ordering and be sure to let our team know. Peanuts, nuts and other food allergens are present at BURGERFI, and we cook with 100% peanut oil. Before placing your order, please let us know if you have a food allergy and we’ll do our best to accommodate.

Do you offer gluten-free options?

While we don’t currently offer a gluten-free bun, we can prepare any of our burgers or dogs green-style, meaning it comes served on a crisp lettuce “bun.” Some things to keep in mind: Our VegeFi Burger is made with breadcrumbs, our onion rings are breaded with flour, and beer generally contains gluten.

Why is the wait longer than that of fast-food chains?

Making delicious food that you can order, pick up and eat quickly actually takes quite a bit of time and preparation. BURGERFI is committed to serving fresh, high-quality food to our guests. As a result of our commitment to quality – hand-cutting fresh potatoes to make our fries, to carefully crafting our BURGERFI Sauce from fresh ingredients – our cooking process may take a bit longer than a traditional fast casual restaurant.

Where can I find your nutritional information?

Our nutritional information can be found here.

Still Have Questions? Click Here.